![]() ![]() This is the model to get if you have a large and expanding home theater system and you want the best handheld remote. The remote is fully backlit and more responsive, with a nicer design that makes it feel more like the remote for a professionally installed control system-but all of that comes with a big jump in price. The Elite model controls up to 15 devices and adds a customizable touchscreen for even more flexibility. Like our top pick, the Logitech Harmony Elite is a two-piece system that uses the Harmony Hub, so you get all the same advantages. However, because the Harmony 665 only works with IR-based equipment, it doesn't support smart-home devices and some streaming media players and game consoles, and it needs line of sight with your gear. If the remote fails to perform a task you expect it to (such as turning up the TV's volume), you can use the remote's Help button to resolve the problem quickly. It's capable of controlling up to 10 AV devices, it features an easy-to-read, backlit color display, and the built-in Remote Assistant function is great for troubleshooting. If all of your devices can be controlled by standard infrared technology (as opposed to Bluetooth or Wi-Fi) and you don't need smart-home control, the Logitech Harmony 665 is a great choice. The remote lacks backlighting, and Logitech's app-based setup can sometimes be frustrating, but this system still delivers the best combination of features, flexibility, and control that we've found for the price. The Harmony Companion integrates with Alexa, Google Assistant, and several do-it-yourself home-automation hubs and smart devices, such as lights, locks, thermostats, and motorized shades. You can also use a smartphone/tablet app to control your system. The two-piece Logitech Harmony Companion system, which consists of a hub and a handheld remote, can control up to eight AV components, and it works with IR, Wi-Fi, and Bluetooth devices, which gives it more flexibility than is available with most budget remotes. While no single DIY universal remote is perfect for everyone, the Companion combines a good physical design with the flexibility to control a variety of devices. If your home entertainment system is more complex than the typical media player/TV/soundbar combo and you need a universal remote to control all your gear-including a few smart-home devices-we recommend the Logitech Harmony Companion. Read the full guide to universal remote controls. When readers choose to buy Wirecutter's independently chosen editorial picks, Wirecutter and Engadget may earn affiliate commission. Guess what, it worked! Put it back together and it works great again.This post was done in partnership with Wirecutter. I was careful to avoid areas with plastic parts and figured what the heck, it was unusable. I decided to try to re-reflow it with my soldering station hot air gun. I took it apart and inspected it to find nothing obvious. My Harmony went on the fritz a while back and I noticed that it seemed related to physical movement of the remote. I very much like the remote (aside from how easy it is to accidentally activate the touch screen) and especially like the hard buttons that I can control without looking at the remote and also that it is not IR and I can hold the remote any direction in any location. I suppose if you have stopped watching anything but your phone or laptop maybe? I watch streaming exclusively (youtube tv, youtube, netflix) and use my Harmony Elite exclusively to control the TV/Stereo/Roku/Lighting. Not sure why streaming services makes a universal remote obsolete. ![]()
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